Optimize customer satisfaction

How many customers make demands on the way in which you deliver pallets? One customer only accepts pallets that are 1.20 meters high. Another sets different requirements for the location of the shipping label or for the product groups that may or may not be placed on a pallet. How do you guarantee that your order pickers take all these requirements into account?

Many warehouses lack the overview of the increasing demands of customers. Especially when the time pressure increases, employees forget to take into account, for example, the type of pallet or the maximum stacking height. The result is that these pallets have to be re-stacked or re-stacked at the end of the day. If that does not happen, it may even have financial consequences because of the agreements in service level agreements (SLAs).

Our solution

With IPS, it no longer takes any effort to meet customer requirements. IPS takes all preconditions and limitations into account when calculating stacking patterns and the translation into stacking instructions. Order pickers unknowingly create the load carriers that your customers want to receive.

With IPS you can go one step further. You can stack each pallet in the order in which the products in the stores or warehouses must be stored at the delivery address. That may be a small effort for you, but it can save your customer a lot of time.

In other words: with IPS you can increase your added value and strengthen your competitive position.


  • More and more customers place complex and varied demands on pallets delivered
  • IPS takes into account all delivery requirements of the recipients at your delivery addresses
  • Logistics becomes a commercial weapon thanks to additional added value

Your benefits

  • Fewer complaints
  • More efficient supply chain
  • Stronger competitive position

Why choose IPS?

Crucial in automated order picking or packaging processes is the question of how products should be stacked on the load carrier or in the box. IPS has the answer. The tool calculates how to optimally position the products and gives instructions to the system, whether it is a robot, palletizer, packaging machine or manual stacking station.

A choice for IPS is more than a choice for an IT system. You choose an optimization process that can intervene in many processes in the warehouse. Each process therefore starts with a situation description and a problem analysis, which makes clear on which points IPS can improve. This is followed by a feasibility study, supplemented with simulations and demonstrations to further elaborate the application possibilities.

IPS is not a stand-alone tool, but an add-on. This means that the tool must be integrated with the system that controls the operation in your warehouse. This can be a warehouse management system (WMS), but also an ERP system or a self-developed system. By using web services, we can easily integrate IPS with every system.

Are you interested?

If we have aroused your interest, do not hesitate to contact us. We are happy to show you a free demo of the possibilities.